Thank you, Lance for everything. Even though some things went wrong at first, you did everything to ship my furry babies safe and sound to us to the US! Our family is complete again! 🙂 Shiloh Animal Express offers great service and is very caring to the animals!
Lance and Jamie Hector is safe and a happy dog with us in NZ now. It is the 3rd time you have helped us with Hector over the last 4 years and we appreciate the knowledge, care and hardwork. You may not need to move Hector again but you will definitely be contacted for any pets we have when we do decide to move again. Merry Christmas and may the New Year be a fabulous one for both of you.
Lance shipped my 15 year old dog half way around the world with care and professionalism. Thanks Lance. I have already recommended you to friends.
Very happy with the work of Shiloh ! Trusted in them every step of the way. Jamie & Lance were always very caring and always keeping my mind at ease! I’ve never sent my pet internationally, so I was very happy that I found such a great company to do it! I will be picking my baby from quarantine in 10 days!! Cannot wait! Thank you Jamie & Lance for the professionalism and care! All the best for 2015!
Pain-free experience, thanks for transporting my Max safely and swiftly back to me in Perth 🙂
Thank you, Lance! Shiloh just exported our Boston Terrier from Singapore to Chicago and I have never experienced such care and professionalism. Lance, I know it was a struggle given she is a Boston and the embargo… but you worked hard and pulled out all the stops! You did it and you promised to take care of her and did that also. Every day you were in contact with me even when I was in the U.S and it was 3am in the morning for you in Singapore, thank you so so much, you are fantastic and I recommend anyone needing pet transport to use Shiloh! There is NO other company that can do what they do!!!!
Lance and Jaime, thank you very, very much for getting my Corgi pup, Trixi, over to Singapore on the day she was expected to arrive despite hiccups from the Australian side. Thank you for the extra time and effort you took to sort things out to get Trixi over to Singapore and for putting my anxieties to rest.
This is the second time I have used Shiloh to ship my dogs over from the breeder in Australia and you have never failed me. You have always shown great care, concern and professionalism every time. I highly recommend Shiloh to anyone needing pet transport for the safety and care of your pets. Shiloh has lived up to its reputation for TRUST and cares for your pets like none other.
Dear Lance and Jamie, …. from Kana and myself …Our sincerest thanks to you for relocating our dog Malo, from Singapore to Tokyo. Your responsiveness, kindness, and evident care for the welfare and happiness of our dog were clear from start to finish, and indeed afterwards. Your detailed knowledge of the relevant procedures, clear explanations, kind demeanour and responsiveness (around the clock and throughout weekends) gave us the confidence and peace of mind that we were looking for. We felt informed and assured at all times, and most importantly, … our dog, Malo, arrived safely in Tokyo, happy, healthy, and in great spirits.
Lance and Jamie, thank you for getting our babies, Max and Mila, to Houston Texas from Singapore safely!!! You guys made us feel comfortable from the start with your professionalism as well as your warm personalities. Keep up the great services! Thank you again!!
It’s just Thank You Thank You Thank You from the bottom of my heart to Lance (SG), Patrick (BKK) and their respective teams in bringing my gremlins from Phuket to SG. Regular updates & prompt response from them made it easier to bear the separation from my loves. Especially when both loves are seniors 😀
Thank you Lance and Jamie for making the arrangement! It is not easy to send the Berries all the way to Mexico. We are very happy to see them again after being 3 months apart. 🙂
Thank you so much Lance and Jamie, It was my first time relocating my dog internationally. Shiloh Animal Express were professional, kind, and updated me every step of the way. I’m so grateful that much care was given to my Benji (GR) and he arrived safe and sound in Denver.
I would definitely recommend Shiloh!! They do indeed care for your pet!
Thank you again, Shiloh AE!!
Thank you, Lance and Jamie. Oscar arrived safely and happily in NYC with zero trauma.
You practically eliminated all of the stress and worry associated with his big move. We couldn’t be happier. You made the whole process a breeze. Thanks again! – Michael and Tai
5 years ago in 2010, my furry son, Sam (was then only a 1 year old meow), and I had to relocate to Auckland, NZ. As a first time traveler, my furry son was a complete nervous wreak just like his mom (me). We were fortunate to have the great help and advice from Lance, which made our first trip a smooth success! 5 years later… when we decided to relocate back to Singapore, amazingly Lance could clearly remember us! I had no one to entrust my son’s transportation and there again Lance and Jamie came to my rescue when I needed it the most. All the paperwork, procedures and transportation right up to my doorstep on arrival were done seamlessly. Thank you so much, Lance and Jamie, for an excellent job well-done to make my son’s travel a smooth transition and offloading my overflowing stress!
I will definitely come back to you for pet transportation service if I need to again one day, and will not hesitate to highly recommend you to friends and relatives.
Wishing Shiloh and everyone at Shiloh continuous growth in business and blessings to all!
Thanks Lance and Jamie for getting my 3 canine kiddies off to Daressalam, Tanzania tonight. Your service is fantastic! Will update you when we are reunited on Thursday night!
World class service, with such care and commitment. Shiloh Animal Express took care of everything to help us transport our cavadoodle from Singapore to London. It all went without a hitch, and our furry baby still sleeps in her crate a week after arriving in our new home, thanks to Lance and his meticulous planning to ensure she was familiar and comfortable in it for the flight!
Chin Wei Lin
Thanks for bringing them over safe and sound to Shanghai! Henrie and Haru were not traumatized at all! Excellent service & well worth it!
Lance, thanks so much for a terrific job in organizing a safe, hassle-free, and comfortable trip for my horse from Singapore to Munich – throughout and despite major challenges out of anybody’s control! You/ Shiloh Animal Express handled everything very professionally, straightforward, always helpful, and kept me informed of what needs to happen. Your cooperation partner in Germany (Peden Bloodstock) is also great – all went according to plan, with short and safe transfers. We much appreciate it, Lance!! All the best, Claudia
Ashley and Kathie and Buddy
Dear Lance, Buddy arrived safe and sound — no problems at the pick up Many thanks to all the service was fantastic
Lance and Jamie did a fantastic job bringing my mini schnauzer over from Washington DC to Singapore. This was my first time shipping a pet and naturally I was very nervous about the entire process. However, Lance was very caring and professional and kept me updated at every stage of the move. It ended up being a very stress and hassle-free process for me. Highly recommend!
My family and I were moving to New Zealand and were keen on taking our dog Max along.
We were aware that he would have to spend 6 months in an approved country before getting to NZ. The many stories of how difficult it is to take an animal from India to New Zealand or Australia coupled with the research we had done online made Singapore the obvious choice for us and Max.
We found Shiloh Animal Express online and even though their quotes were slightly higher compared to the other agencies available in Singapore, we decided to go ahead with them based on Lance’s professional attitude and approach, which we found lacking in the others. Our local vet in Pune, India helped us greatly with the initial leg work based on Lance’s invaluable guidance and feedback on what AVA Singapore required from us. Once we met all the requirements and had all the necessary paperwork for Max’s export from India to Singapore in order, Lance had applied for Max’s import permit and had got it without any hiccups.
When I landed with Max in Singapore, Lance met me at the airport to collect all of Max’s original paperwork to clear him from quarantine at the airport and transport him to the facility in Sembawang.
Once Max had completed his 30 days in quarantine, Lance collected him from the quarantine and took him to his home where he would spend the remaining 5 months. Over the period of the next 5 months, I was in regular touch with Lance and Jamie who would give me regular updates on Max’s health and care.
Soon the 5 months had passed by and Max was ready to leave Singapore for New Zealand. Lance had arranged for his blood test and export and import permits as required. They then advised me on his flight details and which quarantine facility he would be at, once he landed.
Max arrived shortly after, and spent the minimum 10 days in quarantine before we went and picked him up and brought him home. It was a wonderful reunion since it had been 6 months since we saw him.
My wife and I would like to take this opportunity to thank Lance, Jamie and their team for the excellent care they took of Max when he was with them. Max came back to us looking just as healthy and cared for as he did 6 months ago both physically and psychologically.
We would also highly recommend Shiloh Animal Express to anyone who would like to move their pet across continents without the fear of their well being.
Thank you once again….. 🙂
Paul and family.